Return and Refund Policies.
Return & Refund Policy:
Thanks for shopping at Boldhome. If you are not entirely satisfied with your purchase, we're here to help.
For any returns we provide a 15 calendar day return window for any item, starting on the reported carrier delivery date. In order to be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must be associated with a valid order on BoldHome.com
To proceed with a return or refund request, please contact [email protected] and we will reply within 48 business hours or less with further instructions. Please be sure to include your order number, reason for return, and the condition of the item.
Once we receive your item back our warehouse, we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Your credit may take up to 10 business days to show in your account after we have approved the refund, due to various card issuer's refund policies.
For additional information or inquiries, please contact us at [email protected] Thank you for your business!