How Much Does Shipping Cost?
Shipping is free on most orders over $49. Orders that do not meet the $49 threshold are charged a $8.00 flat rate shipping fee. There are select product exclusions (unusually large or bulky items) that do carry associated shipping or handling charges. Additionally certain manufacturers require that we, as an authorized dealer, pass along specific shipping costs to the customer as well. In these cases, the total shipping charges are clearly identified on the product page or during checkout. For select products, upgraded delivery options may be available for purchase during checkout.
How Will My Order Ship And How Long Will It Take To Get To Me?
We will ship your order the fastest, most reliable way possible to ensure your purchase arrives ready for you to enjoy. Each item on our site has pre-determined shipping methods based on the specific characteristics of the product, and our years of experience in shipping these items successfully.
We offer two main delivery methods:
Small parcel items ship via UPS, FedEx or USPS and generally take 1-10 business days to arrive. *Please note: The vast majority of our items ship with no signature required, but this is always done at the discretion of the delivery driver.
Larger freight items ship via truck with curbside service and generally take 1-2 weeks to arrive. *With this self-service delivery option, the truck driver will pull up to the curb in front of your home or building, and you'll need to move the goods inside your home once the driver has unloaded the items from the truck. If you live in an apartment or think you'll need assistance getting your order into your home, be sure to arrange friends or family-members support.
Items that ship directly from Europe and are not stocked in the United States have extended transportation lead times due to ocean transport of 4-5 weeks. These specific situations are noted on the product page.
What If My Order Arrives Damaged?
If by some chance, your item was damaged during transit, please contact our Customer Service team.